At This Mumcan Fitness, we are committed to maintaining the highest editorial standards and providing accurate, fair, and unbiased content to our readers. We value the trust of our audience and take complaints seriously. If you have a concern about our editorial content, we encourage you to follow the procedures outlined in this Editorial Complaints Policy.
How to Make a Complaint
If you believe our content violates journalistic standards or if you have concerns about the accuracy, fairness, or impartiality of our articles, please follow these steps:
Contact Us
- Email us at complaints@thismumcanfitness.co.uk with the subject line “Editorial Complaint.”
- Clearly outline the nature of your complaint, specifying the article, date of publication, and the aspect of the content you find problematic.
Provide Details
- Clearly state the specific details of your complaint, including any inaccuracies or concerns. The more information you provide, the better we can investigate the issue.
Include Supporting Evidence
- If possible, include any supporting evidence, such as links to reliable sources or relevant information that helps us understand your perspective.
Your Contact Information
- Include your name and contact information in case we need further clarification or details regarding your complaint.
What Happens Next
Acknowledgment
- Upon receiving your complaint, we will send you an acknowledgment email within [X] working days to confirm that we have received your complaint.
Investigation
- Our editorial team will conduct a thorough investigation into the issues raised in your complaint. This may involve reviewing the content in question, consulting relevant sources, and assessing the validity of your concerns.
Resolution
- Once the investigation is complete, we will communicate our findings to you. If your complaint is upheld, we will take appropriate corrective action, such as issuing corrections, clarifications, or retractions.
Feedback
- We welcome feedback on our handling of complaints. If you are dissatisfied with our response, you have the right to escalate your complaint to the Independent Press Standards Organisation (IPSO).
IPSO Contact Information
If you remain unsatisfied with the resolution provided by This Mumcan Fitness, you have the option to escalate your complaint to IPSO, the independent regulator for the UK’s magazine and newspaper industry.
Independent Press Standards Organisation (IPSO) Gate House 1 Farringdon Street London EC4M 7LG
Email: advice@ipso.co.uk Phone: 0300 123 2220
Commitment to Improvement
This Mumcan Fitness is committed to continuous improvement and learning from feedback. Your complaints contribute to our ongoing efforts to maintain high editorial standards and provide reliable information to our readers.